{"id":22621,"date":"2023-07-17T14:27:31","date_gmt":"2023-07-17T14:27:31","guid":{"rendered":"https:\/\/jazl.com.sa\/frequently-asked-questions\/"},"modified":"2026-03-30T14:18:39","modified_gmt":"2026-03-30T14:18:39","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/jazl.com.sa\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22621\" class=\"elementor elementor-22621 elementor-47\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de78645 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"de78645\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4129250\" data-id=\"4129250\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-312198e elementor-widget elementor-widget-faq_noxiy\" data-id=\"312198e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"faq_noxiy.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        <div id=\"accordionExamplePage01\">\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page \" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse001\">What basic services does the Gazelle office provide?<\/h6>\r\n                    <div id=\"collapse001\"\r\n                        class=\"faq__area-item-body collapse show \"\r\n                        data-bs-parent=\"#accordionExamplePage01\">\r\n                        <p>\r\n                            Jazl Office provides three basic services in the field of home recruitment:\nTransferring a domestic worker\u2019s sponsorship legally and quickly.\nRecruiting a private driver to meet the needs of families.\nRecruiting a domestic worker of multiple nationalities with reliable guarantees.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse101\">What professions are available to recruit domestic workers?<\/h6>\r\n                    <div id=\"collapse101\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage01\">\r\n                        <p>\r\n                            The professions available for recruiting domestic workers through the Gazelle office include a domestic worker and a private driver. These two professions cover the most prominent needs of families in terms of assistance with daily household chores and transportation services. Recruitment is done according to approved systems that guarantee efficiency.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse201\">What nationalities are domestic workers available for recruitment?<\/h6>\r\n                    <div id=\"collapse201\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage01\">\r\n                        <p>\r\n                            The nationalities available for recruiting domestic workers through the Jazl office include five countries: Kenya, the Philippines, Uganda and Ethiopia. This diversity allows clients to choose a nationality that suits their needs and expectations in terms of language and experience within reliable and smooth procedures.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse301\">What are the steps for submitting a recruitment application?<\/h6>\r\n                    <div id=\"collapse301\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage01\">\r\n                        <p>\r\n                            The recruitment process includes logging into the Musaned platform, creating a new visa application by specifying specifications, agreeing to the conditions, uploading financial documents, then choosing a licensed recruitment office to complete the procedures.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse401\">What is the total duration of the entire recruitment process?<\/h6>\r\n                    <div id=\"collapse401\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage01\">\r\n                        <p>\r\n                            The entire recruitment process usually takes about 60 days from the date of paying the fees. This period includes all procedures from issuing the visa until the arrival of the worker. In the event of delayed arrival, the period can be extended for an additional 30 days, bringing the maximum to 90 days, according to what is approved by the Musaned platform and the Ministry of Labor.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse501\">Are residents allowed to hire domestic workers?<\/h6>\r\n                    <div id=\"collapse501\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage01\">\r\n                        <p>\r\n                            Yes, residents of Saudi Arabia are allowed to recruit domestic workers, provided that they are not of the same nationality and provide proof of financial ability and a bank statement.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse601\">What payment options are available for recruitment services?<\/h6>\r\n                    <div id=\"collapse601\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage01\">\r\n                        <p>\r\n                            Payment options available for recruitment services include secure electronic payment via the Musaned platform to ensure the integrity of transactions and the implementation of procedures officially and directly.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse701\">How much time is available to reserve a CV via the website?<\/h6>\r\n                    <div id=\"collapse701\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage01\">\r\n                        <p>\r\n                            The period available for booking a CV through the websites of the Jazel Recruitment Office is usually 48 hours.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                    <\/div>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fb2d90e\" data-id=\"fb2d90e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec69d32 elementor-widget elementor-widget-faq_noxiy\" data-id=\"ec69d32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"faq_noxiy.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        <div id=\"accordionExamplePage02\">\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page \" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse002\">What are the basic conditions and requirements for recruiting domestic workers?<\/h6>\r\n                    <div id=\"collapse002\"\r\n                        class=\"faq__area-item-body collapse show \"\r\n                        data-bs-parent=\"#accordionExamplePage02\">\r\n                        <p>\r\n                            To submit an application, the applicant must be 24 years of age or older, with a valid ID\/residency, his record free of security impediments, and provide a definition of salary or a bank statement (starting from 40,000 riyals), along with attaching all required documents via the Musaned platform.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse102\">Is your office registered in Musaned?<\/h6>\r\n                    <div id=\"collapse102\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage02\">\r\n                        <p>\r\n                            Yes, our office is accredited and officially registered with the Musaned platform to ensure the quality of your services and your rights.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse202\">How to obtain a domestic worker visa?<\/h6>\r\n                    <div id=\"collapse202\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage02\">\r\n                        <p>\r\n                            The domestic worker visa is obtained through the Musaned platform by logging in, creating a new application and filling out the data, attaching the documents, paying the fees electronically, then waiting for approval and printing the visa.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse302\">What is the expected time to obtain a domestic worker visa?<\/h6>\r\n                    <div id=\"collapse302\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage02\">\r\n                        <p>\r\n                            The process of obtaining a domestic worker\u2019s visa usually takes from 24 hours to 3 working days via the Musaned platform, and the worker\u2019s arrival is completed within a period ranging from 20 to 60 days, and in some cases it may extend to a maximum of 90 days depending on the circumstances of completing the procedures and recruitment.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse402\">What are the documents required to complete the recruitment process?<\/h6>\r\n                    <div id=\"collapse402\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage02\">\r\n                        <p>\r\n                            For home recruitment, the process requires the provision of a valid national ID or residence permit, a copy of the recruitment visa, a bank certificate (when no definition of salary is available), and a valid sponsor\u2019s residence permit upon recruitment through a third party.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse502\">Is it permissible for a domestic worker to travel with a sponsor?<\/h6>\r\n                    <div id=\"collapse502\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage02\">\r\n                        <p>\r\n                            Yes, domestic workers may travel with the sponsor, provided that a valid exit and re-entry visa is issued through the Musaned platform, and that residency and insurance are valid at the time of travel.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"faq__area-item\">\r\n                    <h6 class=\"icon page collapsed\" data-bs-toggle=\"collapse\"\r\n                        data-bs-target=\"#collapse602\">Is it possible to renew the domestic worker&#039;s contract?<\/h6>\r\n                    <div id=\"collapse602\"\r\n                        class=\"faq__area-item-body collapse  \"\r\n                        data-bs-parent=\"#accordionExamplePage02\">\r\n                        <p>\r\n                            Yes, the domestic worker\u2019s contract can be renewed via the Musaned platform, provided that the previous contract has expired and the worker is inside the Kingdom.                        <\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                    <\/div>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-952474a e-flex e-con-boxed e-con e-parent\" data-id=\"952474a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ec8a5cc e-con-full e-flex e-con e-child\" data-id=\"ec8a5cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e036193 e-con-full e-flex e-con e-child\" data-id=\"e036193\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8b1b7c elementor-widget elementor-widget-subtitle-noxiy\" data-id=\"e8b1b7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"subtitle-noxiy.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n<div class=\"subtitle-noxiy\">\n    <img decoding=\"async\" src=\"https:\/\/jazl.com.sa\/wp-content\/uploads\/2025\/05\/icon.png\" alt=\"No alt text\" width=\"200\" height=\"100\" \/>    <span>\n        Do you need help?    <\/span>\n<\/div>\n\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bb0c52 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9bb0c52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Experts in the field of labor recruitment, we guarantee continuity and credibility<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c4e5a1 elementor-widget elementor-widget-button-noxiy\" data-id=\"7c4e5a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button-noxiy.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n        <div class=\"noxiy-button\">\r\n            <a href=\"\/contact-us\" class=\"noxiy__btn\">\r\n                Contact us            <\/a>\r\n\r\n        <\/div>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41f22f4 e-con-full e-flex e-con e-child\" data-id=\"41f22f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ffd19b8 elementor-widget__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"ffd19b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"tel:920004197\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"To communicate by phone\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-phone-call\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h5 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"tel:920004197\" >\n\t\t\t\t\t\t\tTo communicate by phone\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t920004197\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb3d12a elementor-widget__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"eb3d12a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send\/?phone=+966122209770&#038;text=%D9%85%D8%B1%D8%AD%D8%A8%D8%A7+%D8%A8%D9%83+%D9%81%D9%8A+%D9%85%D9%83%D8%AA%D8%A8+%D8%AC%D8%A7%D8%B2%D9%84+%D9%84%D9%84%D8%A7%D8%B3%D8%AA%D9%82%D8%AF%D8%A7%D9%85&#038;type=phone_number&#038;app_absent=0\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"To communicate via WhatsApp\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-phone-call\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h5 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send\/?phone=+966122209770&#038;text=%D9%85%D8%B1%D8%AD%D8%A8%D8%A7+%D8%A8%D9%83+%D9%81%D9%8A+%D9%85%D9%83%D8%AA%D8%A8+%D8%AC%D8%A7%D8%B2%D9%84+%D9%84%D9%84%D8%A7%D8%B3%D8%AA%D9%82%D8%AF%D8%A7%D9%85&#038;type=phone_number&#038;app_absent=0\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\tTo communicate via WhatsApp\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t0500141520 \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What basic services does the Gazelle office provide? Jazl Office provides three basic services in the field of home recruitment: Transferring a domestic worker\u2019s sponsorship legally and quickly. Recruiting a private driver to meet the needs of families. Recruiting a domestic worker of multiple nationalities with reliable guarantees. What professions are available to recruit domestic [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-builder.php","meta":{"_acf_changed":false,"inline_featured_image":false,"_joinchat":[],"footnotes":""},"class_list":["post-22621","page","type-page","status-publish","hentry"],"acf":[],"amp_enabled":false,"_links":{"self":[{"href":"https:\/\/jazl.com.sa\/en\/wp-json\/wp\/v2\/pages\/22621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jazl.com.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jazl.com.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jazl.com.sa\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jazl.com.sa\/en\/wp-json\/wp\/v2\/comments?post=22621"}],"version-history":[{"count":2,"href":"https:\/\/jazl.com.sa\/en\/wp-json\/wp\/v2\/pages\/22621\/revisions"}],"predecessor-version":[{"id":23026,"href":"https:\/\/jazl.com.sa\/en\/wp-json\/wp\/v2\/pages\/22621\/revisions\/23026"}],"wp:attachment":[{"href":"https:\/\/jazl.com.sa\/en\/wp-json\/wp\/v2\/media?parent=22621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}