How to deal with a Filipino worker

Dealing with the Filipino worker in a good manner is one of the most important reasons for her stability, commitment to her work, and permanent feeling of loyalty towards family members. The relationship between the worker and the employer must be based on mutual respect and appreciation. It was placedSaudi governmentLaws for domestic workers, and this is what prompts many families to search for how to deal with the Filipino worker.

How to deal with a Filipino worker

Humane and organized interaction with the domestic worker enhances the efficiency of her performance and ensures her psychological stability, by clearly defining tasks, respecting her privacy and culture, and providing her with the necessary care. Below we explain the details of the foundations of this interaction:

• Explanation of the required tasks 

You must communicate well with the worker, specify the necessary tasks and explain them in a clear way to avoid misunderstanding.

• Determine work and rest times 

It is necessary to determine working hours and rest times at the beginning of dealing with the worker so that there is no conflict between rest and work times.

• Mutual respect 

Mutual respect between the worker and the employer enhances communication between them and ensures the worker’s loyalty and her feeling as if she is part of the family.

• Giving the worker the appropriate amount of freedom 

The employer must give the Filipino worker an opportunity to communicate with her family and relatives and check on them, which allows her to practice her work without being concerned about her family’s conditions.

• Respect religion and customs

The employer must not force the employee to convert to a religion other than her own. Respecting customs and traditions is one of the most important things that preserves the worker’s privacy and does not violate it. Also, understanding their culture and treating them appropriately helps avoid misunderstandings.

• Moral stimulation

The worker must be motivated with kind words and appreciation expressed with thanks, which will make her happy, raise her morale, and improve her performance at work.

• Training 

The employer must train the worker on the appropriate way to perform her work. Because every family has specific habits for cleaning, arranging, or preparing food, training removes the obstacles facing the worker.

• Ease of communication 

Communicating with the worker easily is necessary so that she can understand the requirements of each family member and avoid problems.

• Equality among female workers 

If there is more than one female worker, it is necessary to treat everyone equally without preferring one over the other, to value them, and not to attack them with insults or insults.

• health care 

Providing health care to the worker is one of the employer’s duties, as the law requires him to bear the costs of housing, food, drink, and health care for her.

• Call out using non-offensive words 

Many employers say inappropriate language to their workers and call them a maid. This causes embarrassment to them and is an unacceptable term. It is preferable to use the term “worker.”

You can also read:The best nationalities of domestic workers

The importance of effective communication with the Filipino worker

Effective communication contributes to building a strong and stable relationship with the Filipino worker, as it increases work efficiency and ensures a calm home environment free of misunderstandings or conflicts. Below we explain the details of the fruits of this communication:

• Consolidating and strengthening positive relationships between the worker and family members, which increases the satisfaction of the Filipino worker.
• Effective communication helps the worker easily understand the instructions directed to her and carry out the tasks perfectly.
• Exchanging respect and appreciation helps to work in a comfortable and calm environment, to avoid any problems.
• Strengthening trust between the worker and the employer, which increases positive relations and strengthens understanding between them.
• It helps to arrange and organize work, thus obtaining sufficient time for rest and time to perform complete work.
• It helps solve the problems facing the worker or the employer, and enjoy a comfortable recruitment experience.
• One of the fruits of effective communication is cooperation that leads to raising the level of performance at work.

The most prominent challenges of dealing with Filipino workers

Challenges can occur in dealing with a Filipino worker for many reasonsWhich are:

• The difference in language may cause a challenge because the worker does not understand the instructions directed to her, if they are delivered quickly and without training or experience. But this can be overcome by dealing with it in English and continuous training.
• Differences in cultures and customs may cause the worker to perform some of her tasks differently, but this may require continuous guidance, training, and giving her sufficient time to adapt.

How to build a positive working relationship with a Filipino worker

Building a positive working relationship with the Filipino worker is based on a balance between clearly implementing the system and upscale humane treatment, which ensures her psychological stability and increases her professional competence. Below we explain the details of the foundations of this relationship:

• Use a calm and polite manner when dealing with the worker and directing requests to her.
• Expressing appreciation with words of thanks, in order to build positive relationships and motivate them to perform better.
• Respecting different religions and cultures, and not forcing them to convert to a religion other than their own.
• Use acceptable terms, such as “worker” instead of “maid,” which some families use, and avoid criticism in front of others.
• Hearing her opinion and suggestions and trying to act on them if they are positive, which enhances the feeling of loyalty to the family.
• Train her on home systems and habits from day one.
• Determine rest and work times.
• Pay salaries on time without delay.
• Not being forced to perform additional work beyond what was agreed upon in the contract.
• Respect and apply laws and regulations related to domestic workers.
• Giving the worker her full rights.
• Providing a safe and appropriate work environment, while covering the costs of housing, food, drink, and health care.

You can also read:Salaries of domestic workers in Saudi Arabia

Frequently asked questions

How do I talk to the Filipino worker?

When dealing with a Filipino worker, you must deal calmly, making sure to use the language you are fluent in so that you can understand the information directed to her.

How do I help the Filipino worker adapt to my home environment?

You can help the Filipino worker adapt to your home environment by:the next:

• Respect and appreciation.
• Use a calm and polite manner.
• Communicate with her in a language she is fluent in.
• Understand its requirements.
• Providing suitable and safe housing for her.
• Explaining the tasks required of them accurately.
• Determine vacations, work times, rest and sleep hours.
• Appreciate her efforts and thank her.

Is English necessary to communicate with a Filipino worker?

English is the official language in the Philippines, but it is not necessary to communicate in English with the Filipino worker; Because most of the workers understand the Arabic language. This depends on the skills of each worker, as there are workers who are only good at communicating in English, and others who can be communicated with in Arabic.

We have learned how to deal with a Filipino worker, because every family tries to understand the nature of each worker and their requirements in order to facilitate communication between them and build a positive relationship.