You can submit a recruitment request through our website or contact our customer service team.

We offer a two-year warranty on all recruited domestic workers.

The warranty covers cases such as job refusal, escape, illness, and pregnancy within the first 45 days.

The process usually takes between 30 to 45 days depending on the country and legal procedures.

We deal with several countries including the Philippines, India, Sri Lanka, Ethiopia, Uganda, Kenya, and others.

Yes, we offer free consultations to assist you in choosing the appropriate nationality based on your needs.

All fees are clearly stated in the contract and there are no hidden fees.

Yes, you can specify your requirements and we will try to provide a suitable worker.

Workers undergo comprehensive training in their home country to ensure their readiness.

All payments are made through Musaned (via Musaned's website or bank transfer through SADAD).

Yes, you can track the status of your request through Musaned or by contacting Jazel's customer service.

Required documents include national ID, family register, and proof of income.

المستندات المطلوبة تشمل الهوية الوطنية، سجل الأسرة، وإثبات الدخل. Here's the translation of your questions into English:

Yes, we provide employment contracts that ensure the rights and duties of both the worker and the employer.

Yes, we offer sponsorship transfer services for domestic workers and drivers.

Sponsorship transfer requires basic conditions such as approval from the current sponsor, and providing necessary official documents like passport, residency permit, and new employment contract. Our team assists you in preparing all these documents to ensure a smooth process.

Customer service is available from Sunday to Thursday, from 9 AM to 9 PM.

Yes, we provide health insurance services in collaboration with our partners.

You can cancel a recruitment request according to the cancellation terms and policies mentioned in the contract.

Yes, we offer translation services to ensure effective communication with domestic workers.

Yes, we provide you with a resume and comprehensive details about the worker before confirming the recruitment.

We have a specialized team to resolve any disputes and ensure satisfaction for both parties.

We provide full support to the worker in case of any medical emergencies, including health insurance coverage.

You can provide your feedback or file complaints through the contact form on our website or by contacting our customer service team.

Yes, we provide regular follow-up services to ensure customer satisfaction and the quality of service provided by the workers.

Yes, you can specify the age and gender according to your requirements and needs.

You can contact us to renew the contract, and we will assist you in completing all necessary procedures.

Yes, you can evaluate the worker through our website to provide feedback and help us improve our services.

We select workers based on their qualifications, experience, and professional training to ensure high-quality service delivery.

If the worker refuses to work upon arrival, we will replace them at no additional cost during the warranty period.

Yes, we provide domestic labor services for the commercial sector, including hotels and restaurants.

You can contact us to assist you with the procedures for transferring the sponsorship of the worker according to the applicable regulations in Saudi Arabia.

Changes to the type of recruited labor can be made after the request is submitted and before the recruitment process is completed, by contacting our customer service to adjust your request based on available options.

Yes, we provide domestic labor and driver recruitment services for all cities in Saudi Arabia, including Riyadh, Jeddah, Dammam, and others.

We conduct thorough background checks on domestic workers and drivers, including verifying their experience, skills, and health records, to ensure the highest levels of safety and credibility.

In case of a delay, we ensure immediate communication with customers to inform them of the reasons for the delay and provide updated estimates for arrival times. We work to resolve any legal or administrative obstacles as quickly as possible.

Yes, we provide domestic workers specialized in caring for seniors and children, who undergo specific training for these tasks to ensure the best possible care.

Recruited workers typically speak their native language, but we ensure to provide workers who can speak Arabic or English based on customer requirements.