Supports

What is Musaned?

September 30, 2025

What is Musaned?

The Kingdom of Saudi Arabia seeks to develop electronic services and make it easier for citizens, so the Ministry of Human Resources and Social Development launched a platformSupportsDigital services to facilitate recruitment processes, guarantee the rights of their owners, and enjoy a safe recruitment experience in a simple electronic way.

What is supportive

It is an electronic platform that I launchedMinistry of Human Resources and Social DevelopmentTo facilitate the recruitment of domestic workers from different countries, and provides the possibility of transferring labor services, preserving rights, paying salaries, and documenting contracts.

 

Services provided by Musaned platform

It provides many electronic services to recruit and employ domestic workers, and the most prominent services are the following:

  • Issuing a domestic worker visa 

It provides the possibility of issuing a worker visa, whether domestic or professional, in a number of different countries.

  • Compare recruitment agencies 

It helps users compare approved recruitment offices, find out which offices are certified, and enables the user to view the experiences of previous clients.

  • Recruiting domestic workers 

The platform allows for the recruitment and employment of workers in various professions.

  • Transfer of sponsorship

He was able to transfer the worker’s sponsorship from the first employer to another employer.

  • Search for employment 

It helps to search for available workers, by providing comprehensive and correct information about them.

  • Electronic payment 

The platform provides the possibility of electronic payment and payment of all contract fees in a secure manner.

  • Documentation of contracts 

It helps document contracts concluded between the worker and the employer, while ensuring rightsBoth. 

You can learn more details in our article aboutMusaned services for individuals and companies

 

Advantages of Musaned platform

The Musaned platform has many advantagesWhich are:

  • Diversity of office options 

The platform allows you to search in a large number of approved recruitment offices and choose what suits youYour potential.

  • Ease of procedures 

The platform helps provide a user interface that is easy to use and follow orders step by step without any consequences.

  • Security and reliability 

The platform guarantees the rights of the worker and the employer through documented contracts to increase the security of both of their rights.

  • Re-employment of workers 

The platform provides the possibility of employing workers located within the Kingdom of Saudi Arabia again.

  • Salary organization 

It helps in transferring the salaries of domestic workers through special channels, with the ability to send reports on each transfer process to increase reliability.

 

Read also: Everything you need to know about your private driver

 

How to register and use the platform

To register on the platform you canFollow these steps:

  • Go to the official Musaned website.
  • Then log in or create a new account if you do not have one.
  • Enter all the information required from you, such as (phone number, email, national ID).
  • Agree to the terms and conditions.
  • To activate the account, you must enter the verification code sent in a message on your phone.

 

The platform can be used to request recruitment after logging into the account and activating it through simple stepsWhich are:

  • Log in to the Musaned platform.
  • Enter the visa category, then choose the domestic worker visa.
  • Accept the declaration.
  • Enter the information required of you correctly.
  • Attach complete documents.
  • Choose a suitable recruitment office from the site options.
  • Submit the request.
  • All fees must be paid to complete the recruitment process.

 

Difficulties you may encounter when using the platform

Musaned platform was launched to make it easier for users, but challenges rarely occur when using the platform.Here are the most prominent difficulties:

  • Technical malfunctions sometimes occur on the platform, which may lead to difficulty using the program and causing problems for users.
  • The user is not familiar with how to register or use the interface.
  • There are complications in completing documents, which hinders the recruitment process.
  • The user violates the legal conditions, which stops the recruitment process.
  • Contracting with unreliable recruitment agencies, which may lead to the loss of your rights.

 

Conditions for recruitment from Musaned

There are many conditions for recruitment from the Musaned platform, and these conditions are stipulated by the Ministry of Human Resources and Social DevelopmentWhich are:

  • The applicant for recruitment must be a Saudi national or an official resident.
  • There are no legal violations or previous cases.
  • Proof of financial ability.
  • Pay all recruitment fees.
  • The applicant must not be less than 20 years old.

 

Frequently asked questions

What documents are required to recruit from Musaned?

  • National ID or residence.
  • Bank statement, or salary definition.
  • Family data for citizens.
  • A copy of a passport for residents.

 

Is it mandatory to use Musaned to recruit domestic workers?

Yes, using the Musaned platform is mandatory in recruiting domestic workers, and it is considered a platform launched to facilitate the recruitment process for citizens and provide them with reliable recruitment offices.

 

How much does a recruitment visa through Musaned cost?

The government fee for obtaining a domestic worker visa through Musaned is 2,000 Saudi riyals.

 

What is the known system in Musaned?

The known system in Musaned is for the employer to recruit a domestic worker known by name and whose nationality and specifications are specified.

 

What should I do if I encounter a problem with a licensed recruitment office through Musaned?

If you encounter a problem with a licensed recruitment office, you can file a complaintThis is done by the following steps:

  • Log in to your account via the Musaned platform.
  • From the main menu you can choose Contracts.
  • Then file a complaint.
  • Enter all required details.
  • Determine the type of complaint.
  • Click on the Submit button to submit the complaint.

 

How long does it take to apply for recruitment through Musaned?

The recruitment process through Musaned takes a maximum of 90 days from the beginning of the contract application.

 

The Musaned platform provided recruitment in the easiest ways, and it also helped protect the rights of the worker and the employer from infringements, as it includes a huge group of recruitment offices officially approved by the Ministry of Human Resources and Social Development, and one of the most important of these offices is the Gazelle office, which is an ideal experience in the recruitment and sponsorship transfer process.

Contact the Jazl office now and take the first step towards a safe and reliable recruitment process.

Related Articles