Frequently asked questions
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- Frequently asked questions
What basic services does the Gazelle office provide?
Jazl Office provides three basic services in the field of home recruitment: Transferring a domestic worker’s sponsorship legally and quickly. Recruiting a private driver to meet the needs of families. Recruiting a domestic worker of multiple nationalities with reliable guarantees.
What professions are available to recruit domestic workers?
The professions available for recruiting domestic workers through the Gazelle office include a domestic worker and a private driver. These two professions cover the most prominent needs of families in terms of assistance with daily household chores and transportation services. Recruitment is done according to approved systems that guarantee efficiency.
What nationalities are domestic workers available for recruitment?
The nationalities available for recruiting domestic workers through the Jazl office include five countries: Kenya, the Philippines, Uganda and Ethiopia. This diversity allows clients to choose a nationality that suits their needs and expectations in terms of language and experience within reliable and smooth procedures.
What are the steps for submitting a recruitment application?
The recruitment process includes logging into the Musaned platform, creating a new visa application by specifying specifications, agreeing to the conditions, uploading financial documents, then choosing a licensed recruitment office to complete the procedures.
What is the total duration of the entire recruitment process?
The entire recruitment process usually takes about 60 days from the date of paying the fees. This period includes all procedures from issuing the visa until the arrival of the worker. In the event of delayed arrival, the period can be extended for an additional 30 days, bringing the maximum to 90 days, according to what is approved by the Musaned platform and the Ministry of Labor.
Are residents allowed to hire domestic workers?
Yes, residents of Saudi Arabia are allowed to recruit domestic workers, provided that they are not of the same nationality and provide proof of financial ability and a bank statement.
What payment options are available for recruitment services?
Payment options available for recruitment services include secure electronic payment via the Musaned platform to ensure the integrity of transactions and the implementation of procedures officially and directly.
How much time is available to reserve a CV via the website?
The period available for booking a CV through the websites of the Jazel Recruitment Office is usually 48 hours.
What are the basic conditions and requirements for recruiting domestic workers?
To submit an application, the applicant must be 24 years of age or older, with a valid ID/residency, his record free of security impediments, and provide a definition of salary or a bank statement (starting from 40,000 riyals), along with attaching all required documents via the Musaned platform.
Is your office registered in Musaned?
Yes, our office is accredited and officially registered with the Musaned platform to ensure the quality of your services and your rights.
How to obtain a domestic worker visa?
The domestic worker visa is obtained through the Musaned platform by logging in, creating a new application and filling out the data, attaching the documents, paying the fees electronically, then waiting for approval and printing the visa.
What is the expected time to obtain a domestic worker visa?
The process of obtaining a domestic worker’s visa usually takes from 24 hours to 3 working days via the Musaned platform, and the worker’s arrival is completed within a period ranging from 20 to 60 days, and in some cases it may extend to a maximum of 90 days depending on the circumstances of completing the procedures and recruitment.
What are the documents required to complete the recruitment process?
For home recruitment, the process requires the provision of a valid national ID or residence permit, a copy of the recruitment visa, a bank certificate (when no definition of salary is available), and a valid sponsor’s residence permit upon recruitment through a third party.
Is it permissible for a domestic worker to travel with a sponsor?
Yes, domestic workers may travel with the sponsor, provided that a valid exit and re-entry visa is issued through the Musaned platform, and that residency and insurance are valid at the time of travel.
Is it possible to renew the domestic worker's contract?
Yes, the domestic worker’s contract can be renewed via the Musaned platform, provided that the previous contract has expired and the worker is inside the Kingdom.
Experts in the field of labor recruitment, we guarantee continuity and credibility
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